Remember not to just look for the BEST appointment scheduling software out there. Choose the RIGHT appointment booking solution, the one that fits YOUR business. [bctt tweet=”Choose the RIGHT software, not the most COMPLEX one; when selecting an #OnlineBooking #SaaS” username=”yocalenetwork”]
- USER EXPERIENCE (UI-UX)
Before you buy any software, make sure you experience the software as both a user in the system (staff) as well as how a customer would book an appointment. Make sure it’s simple and clear for everyone.
- ACCOUNT SIZE & PRICE
Make sure you get and pay only for what you need and also note if the software can grow with your business in both size and functionality. Notice user fees for text messaging and upgrades, they can add up over time and really affect your monthly subscription price.
- TECHNICAL SUPPORT & COMPANY STABILITY
Speak or chat with customer support during your decision process. Are they there for you? Is support included in your price or is it extra? Learn about the software company and make sure they are established enough to continue to upgrade and adapt as the industry and technology changes.
- DATA SECURITY
Ensure that your business and client’s data is held securely and meets the industry and professional standards of your business.