“It takes 20 years to build a reputation and five minutes to ruin it. If you think about it, you’ll do things differently,” – Warren Buffet We cannot agree more

This is a guest post by Brenda Berg. Your small business depends on customer loyalty. Attracting new customers is difficult, so it’s paramount you keep your regulars coming back again and

In today’s competitive business market, online reviews can make or break a business’ reputation. As more and more customers become wise to the practice of reviewing a product or service

Do you want your videos to rank on YouTube? Of course you do. As you know, it is not enough to simply create content. You also have to optimize your

This is a guest post by Eric Czerwonka. Most businesses know that customer feedback is important. When done correctly, obtaining feedback from your customers can benefit your company greatly. After

Do you want to create YouTube videos but don’t have the budget for it? Here’s a little secret: you don’t need expensive cameras, lighting or audio equipment to create high-quality

One of your clients – let’s call her Jane – just booked an appointment. Jane has been eyeing the services on your website for some time, so you implemented a

If salons want to maximize their profits, they have to focus on three main things: getting your current clients to visit you more regularly, generating new clients and sealing those

Hair salons, dentists, medical spas, dog groomers and just about every other appointment-based business are all using online booking software to get more bookings and grow their business. But now

Online booking has become an industry standard. In fact, it’s now estimated that 70% of people expect a company’s website to include the option for self-service. It’s no real surprise